Forklift service is a crucial piece of your operational master plan. For both pre-planned maintenance and unplanned service calls, it’s essential to have reliable, highly skilled specialists that are always ready to dispatch at a moment’s notice.
Choosing the ideal strategic partner for your maintenance requirements can play an important role in keeping your operation on schedule and allowing your business to run at maximum efficiency. When choosing a lift truck maintenance partner, here are a few things you should think about:
Capability and coverage: the majority of local maintenance and repair operations employ only a few technicians and have only one location. This single-threaded approach is an issue when requesting service, since fewer technicians means less scheduling flexibility.
In situations where you have several facilities spanning a state or service area, you may be subject to much longer dispatch intervals or perhaps require more than one maintenance partner. Welch Equipment has locations spanning the Rocky Mountain Region. We employ dozens of technicians throughout the region, and our standard on-site time is just over 2 hours.
Unified maintenance: typical warehouses have a lot more equipment to maintain than just forklifts. Dock levelers, dock doors, automated storage systems, conveyors and many other systems need both routine and emergency service. Having a single vendor that is capable of maintaining all of your systems is not only convenient, it can greatly reduce your costs when you implement a planned maintenance routine.
Skilled technicians: when you look at your forklift repair options, not all technicians have the same level of training or experience. To get a forklift repair done quickly and done right the first time, particularly if you run multiple types of trucks, it’s important to have capable technicians. Welch Equipment Company has some of the most highly trained specialists in the material handling industry that can maintain equipment from almost all forklift manufacturers.
Forklift Parts: with more than $2M worth of parts in inventory and access to more than 100,000 more, we have one of the largest material handling equipment parts departments in the Mountain West. No matter what brand of part you’re looking for, we can deliver the part numbers you need when you need them most. For larger enterprises, our consignment parts option can ensure that your technicians have parts instantly available when needed.
Efficiency and speed: Our technicians come prepared. Our thoroughly outfitted service vehicles carry all the tools and common parts needed for most jobs so that we don’t need repeat site visits or parts runs. Between our short dispatch intervals and our rapid troubleshooting abilities, we can often save you a day or more of down time versus other forklift repair services.
System integration: using a tool like Raymond’s iTrack, your team members can call for urgent repair from any vendor through our web portal. They also have the ability to monitor maintenance schedules and logs, service history and expenses, equipment availability and programmed maintenance. Best of all, we can give you a single bill for enterprise-wide maintenance so that you can easily monitor and control costs.
Forklift Service Near Me
Having a forklift out of service can lay waste to your production schedule and expedited service is vital for maintaining efficiency. Whether you are seeking urgent forklift repair, general maintenance or a scheduled maintenance contract, Welch Equipment Company can help. Get in touch with us today!
Welch Equipment Company
5830 Midway Park Blvd NE
Albuquerque, NM 87109
Serving Alamogordo, Albuquerque, Carlsbad, Clovis, Farmington, Hobbs, Las Cruces, Rio Rancho, Roswell, Santa Fe, South Valley and surrounding areas.